TERMS OF SERVICE

1. Agreement to Terms

By accessing or using the services provided by Greg Jones ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, do not use our services.

2. Services Provided

We provide business coaching, consulting, training, and educational resources for tradie business owners, including:

  • One-on-one coaching

  • Group programs

  • Online courses and training

  • Educational content and resources

  • Workshops and events

3. Eligibility

You must be:

  • At least 18 years of ageBullet List 3

  • Capable of entering into a legally binding agreement

  • A business owner or authorized representative

4. Account Registration

To access certain services, you may need to create an account. You agree to:Bullet List 2

  • Provide accurate and complete information

  • Keep your account credentials confidentialBullet List 5

  • Notify us immediately of any unauthorized use

  • Be responsible for all activity under your account

Payment Terms

Fees

  • All fees are stated in [CURRENCY] unless otherwise specifiedBullet List 2

  • Payment is due as outlined in your service agreement

  • Fees are non-refundable unless otherwise stated in our Refund Policy

Payment Methods

We accept payment via:

  • Credit card

  • Bank transfer

  • Other methods as agreed

Late Payments

Late payments may result in:

  • Suspension of services

  • Late fees

Refund Policy

Refunds are handled on a case-by-case basis.

  • Generally:

  • Coaching Programs: No refunds after 14 days of enrollment or after 2 sessions

  • Digital Products: No refunds once access is granted

  • Events/Workshops: Refunds available up to 7 days before the event

    To request a refund, contact us at [email protected]

Cancellation and Termination

Your Right to Cancel

You may cancel services by providing 14 days' written notice.

Our Right to Terminate

We reserve the right to terminate or suspend your access to services if you:

  • Violate these Terms

  • Fail to make payments

  • Engage in abusive, disruptive, or illegal behavior

  • Misuse our services or content

Intellectual Property

Our Content

All content, materials, and resources provided (including but not limited to text, videos, graphics, logos, software, and training materials) are owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial use only.

Restrictions

You may not:

  • Copy, reproduce, or distribute our content without permission

  • Modify, create derivative works, or reverse engineer our materials

  • Share login credentials or access with others

  • Use our content for commercial purposes

User Content

If you submit content (e.g., testimonials, feedback, questions), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display that content for marketing and business purposes.

You represent that you own or have rights to any content you submit.

Disclaimers

No Guarantees

  • We do not guarantee specific results from our services

  • Success depends on your effort, circumstances, and implementation

  • Past results of other clients do not guarantee future results

Educational Purposes

Our services are for educational and informational purposes only. They do not constitute:

  • Legal advice

  • Financial advice

  • Accounting advice

  • Professional consulting specific to your situation

    Always consult qualified professionals for specific advice.

"As Is" Basis

Services are provided "as is" without warranties of any kind, express or implied.

Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, consequential, or punitive damages

  • Our total liability shall not exceed the amount you paid for services in the past 12 months

  • We are not responsible for any business losses, lost profits, or damages resulting from use of our services

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our services

  • Your violation of these Terms

  • Your violation of any third-party rights

Confidentiality

Information shared during coaching sessions is confidential, except:Bullet List 2

  • When required by law

  • When you provide consent to share

  • When necessary to protect safety or prevent harm

You agree to keep proprietary business information, strategies, and materials confidential.

Testimonials and Case Studies

We may request permission to use your results, testimonials, or case studies for marketing purposes. You may decline or withdraw consent at any time.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted with an updated "Last Updated" date.

Continued use of services after changes constitutes acceptance of the new Terms.

Governing Law

These Terms are governed by the laws of Australia, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

  • Good faith negotiation

  • Mediation (if negotiation fails)

  • Binding arbitration or court proceedings in [YOUR JURISDICTION]

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.

Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and us.

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